Refund & Exchange

At Lasomie, we value customer satisfaction and want to ensure you get the perfect fit. Please review our policy below:

  • No Refunds: We do not offer refunds on any purchases. All sales are final.
  • Size Exchange: If you receive the wrong shoe size, you may request an exchange within 7 days of receiving your order.
  • Exchange Conditions:
    • The item must be unused, unworn, and in its original packaging.
    • The exchange request must be made within 7 days of delivery.
    • Customers are responsible for return shipping costs.

To request an exchange, please contact our support team on contact page or given phone number.

Thank you for shopping with Lasomie!